Privacy Policy

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Sienna Glen Candles

Effective Date: 09/04/2024

At Sienna Glen  Candles, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase from us.

1. Information We Collect

• Personal Information: When you make a purchase or attempt to purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Device Information: We collect information about the device you use to access our site, including your web browser, IP address, time zone, and some cookies installed on your device.
• Order Information: When you place an order, we collect information about the items you purchase, the date and time of your purchase, and any special instructions you provide.

2. How We Use Your Information

• To Process Orders: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order and shipping details.
• To Communicate with You: We may use your contact information to communicate with you about your order, respond to your inquiries, and send you updates about our products and promotions.
• To Improve Our Services: We use the information we collect to improve our website, products, and services, and to understand how our customers use our site.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business,  or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Your Rights

You have the right to access, correct, or delete your personal information. If you would like to exercise these rights, please contact us at [your contact information].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sienna Glen  Candles
5113 Raymond Road, Fitchburg WI 53711
siennaglencandles@gmail.com
608-556-6655